Service

QA & Evals

Ship AI assistant changes with confidence. We help you set up QA and evaluation so every change is tested before it reaches users.

The Challenge

Why teams need this.

A small prompt change can create a big behavior change

A model update can quietly reduce answer quality

Action-taking assistants can do the wrong thing in subtle ways

"Thumbs up / thumbs down" feedback arrives too late

Without QA and evals, teams ship slower, break trust, and struggle to improve reliably.

What's Included

Build a curated set of real questions and scenarios that represent your most important user intents.

Run the eval set automatically before shipping changes, so you catch problems early.

Identify common ways assistants fail: Hallucinations, wrong actions, or partial success.

Set clear pass/fail standards based on the impact of the scenario and business risk.

Methodology

Deliverables

Current quality baseline report

Comprehensive eval test set

Repeatable regression process

Failure-mode dashboard

Safety thresholds framework

If your assistant's quality is hard to trust, we'll help you build a QA and eval system your team can rely on.